Experience
Learning design and learning operations in regulated research settings.
9+ years in university and hospital research environments, the last several spent designing training, running the LMS behind it, and automating the administration around it.
Snapshot
- Training Advisor, McGill University
- Training Coordinator, MUHC Research Institute
- M.A. Educational Technology and Learning Design, SUNY Empire State University (in progress)
- B.A. Psychology, Concordia University
learners in the LMS program I launched, at ~85% completion in its first six months
of training follow-up admin per month after automation
faster turnaround on training requests and approvals
users supported through a platform rollout
Core strengths
What I bring to an L&D team.
Learning design for regulated work
Designs scenario-based training and assessments around confidence, consistency, and on-the-job performance.
LMS build and administration
Builds courses in Brightspace Creator+ and H5P, and runs accounts, permissions, assignments, and learner records.
Learning operations automation
Automates scoring, follow-up, reminders, and records with Power Automate, Forms, and LMS release conditions.
Compliance, SOPs, and records
Turns regulatory requirements into clear next steps, and keeps SOPs and training records audit-ready.
Experience
Roles and selected achievements.
Training Advisor
McGill University
Nov 2023 – Apr 2025
- Launched the department’s first LMS-based training program, averaging ~85 learners per month at ~85% completion in its first six months. Case study
- Automated training follow-up, cutting recurring administration to about 20 minutes a month. Case study
- Reviewed 200+ protocol submissions for personnel training compliance across two campuses and five affiliated hospital sites.
- Administered LMS accounts, permissions, course assignments, and learner records, and supported users directly.
- Prepared briefings and practical guidance that turned regulatory requirements into clear next steps for committees, researchers, and staff.
Training Coordinator
MUHC Research Institute
Sep 2021 – Nov 2023
- Redesigned training request and approval workflows, cutting turnaround time by about 75%.
- Supported a platform rollout to 1,400+ users through testing, troubleshooting, and adoption support.
- Digitized paper training records and moved 25 of 30 SOPs through review, creation, or renewal within a year.
- Coordinated onboarding, schedules, registrations, assessments, and completion records across hospital research sites.
Animal Care Worker
MUHC Research Institute
Jan 2016 – Sep 2021; occasional shifts since 2026
- Daily, procedure-driven work in a regulated research facility, with records and escalation under approved protocols.
- Trained incoming colleagues on procedures and facility safety requirements.
- The same SOP-governed discipline applies in any regulated setting: healthcare, biotech, or the public sector.
Research Assistant
Concordia University
Jan 2014 – May 2016
- Ran behavioral experiments, collected and interpreted data, kept study records, and supported new student researchers.
Tools
Built the flagship program in Brightspace Creator+ and H5P.
LMS
Brightspace, Moodle, TalentLMS, SCORM delivery, learner tracking and completion reporting.
Authoring
Brightspace Creator+, H5P, Articulate Rise, Articulate Storyline.
Automation and data
Power Automate, Power Apps, Microsoft Forms, SharePoint, Excel.
Media
Canva, Camtasia (screencasts), Snagit.
Education and languages
- M.A., Educational Technology and Learning Design, SUNY Empire State University. In progress, expected Summer 2027.
- B.A., Psychology, Concordia University, 2016.
- Languages: English (native). French: currently building, CEFR A2 with ongoing evening classes.