Devon Merza


Welcome to Devon-Designs

Learning leadership · Training strategy · Performance support

Building learning systems that make complex work clearer, safer, and easier to apply.

I help organizations turn complex standards, procedures, and workplace expectations into practical training, digital learning, and performance support that people can actually use.

10+

Years across research, healthcare, training, and compliance-driven work.

600+

Learners supported through training, onboarding, guidance, and learning operations.

LMS

Experience with course setup, enrollment workflows, tracking, and learner communication.

SAT

Training aligned to analysis, design, development, implementation, and evaluation.

Strategic learning value

Not just course building. Learning infrastructure.

I approach learning as an organizational system: the standards people need to understand, the decisions they need to make, the support they need after training, and the evidence leaders need to know whether training is working.

That means designing more than polished modules. It means clarifying expectations, aligning stakeholders, improving workflows, standardizing assessment, and creating learning resources that reduce confusion at the point of work.

What this means for an organization

Clearer training. Better consistency. Stronger evidence of competence.


My work is strongest where training has real consequences: compliance, research operations, healthcare-adjacent learning, high-stakes procedures, and complex institutional systems.

Core capabilities

What I help organizations improve

I support the full learning cycle: identifying needs, designing usable training, building learning resources, supporting implementation, and improving how people apply knowledge on the job.

01

Learning Strategy

Clarifying audiences, priorities, risks, and performance expectations so training aligns with organizational goals.

02

Training Needs Analysis

Identifying gaps between current practice and expected performance through data, stakeholder input, and workflow review.

03

Program & Curriculum Design

Structuring courses, onboarding pathways, webinars, blended learning, assessments, and support materials.

04

Compliance Learning

Translating standards, policies, and regulatory expectations into clear learning people can apply in real contexts.

05

LMS & Learning Operations

Supporting course setup, enrollments, completion tracking, reporting, learner communications, and training records.

06

Performance Support

Creating job aids, checklists, guides, templates, and tools that support accurate performance after formal training ends.

How I work

A practical approach to learning improvement

I use a structured process without losing sight of the real people doing the work. The goal is not just to deliver training, but to make the work easier to understand, repeat, assess, and improve.

Diagnose

Understand the audience, workflow, risk points, data, stakeholder needs, and what successful performance should look like.

Align

Translate expectations into objectives, assessment criteria, trainer guidance, and learning priorities.

Design

Create training, resources, scenarios, tools, and practice opportunities that match real work conditions.

Improve

Use feedback, completion data, performance signals, and stakeholder review to refine the learning system over time.

Portfolio highlights

Strategic learning and performance projects

Selected work showing how I analyze learning needs, structure complex information, design practical training, and support measurable performance in real workplace contexts.

 
Performance Improvement Competency-Based Training Assessment Design

Designing for Competence

Learners in a high-stakes setting were not consistently reaching independent performance. This case study shows how a structured competency framework, standardized assessment tools, and aligned trainer expectations helped turn variable outcomes into clearer, verifiable competence.

View case study →
 
Clinical Learning Design Scenario-Based eLearning Bilingual Training

PrEP for Pharmacists

A bilingual learning experience designed to help pharmacists apply evolving PrEP prescribing responsibilities with confidence, consistency, and sensitivity. The course uses branching scenarios, provincial context, and applied assessment to support clinical judgment, inclusive communication, and learner confidence.

View project →

Experience foundation

Built on regulated-environment experience

My background gives me a practical understanding of training where accuracy, documentation, stakeholder alignment, and learner confidence matter.

Professional strengths

  • Translating complex standards, procedures, and institutional expectations into usable learning.
  • Collaborating with leaders, SMEs, researchers, trainers, veterinarians, and operational stakeholders.
  • Designing training that supports consistency, confidence, and defensible assessment.
  • Supporting LMS workflows, learner communication, records, reporting, and implementation details.
  • Improving everyday learning systems, not just producing one-off courses.

Best fit roles

Learning & Development Specialist, Training Specialist, Learning Program Coordinator, Curriculum Designer, Training Advisor, Learning Operations, Compliance Training.

Best fit environments

Healthcare, higher education, research, biotech, public sector, compliance-heavy organizations, and teams that need clearer training systems.

Let’s connect

Looking for someone who can improve training systems, not just build courses?

I bring together learning design, regulated-environment experience, stakeholder collaboration, LMS operations, and performance support to help organizations make complex work clearer and easier to apply.