Instructional Design · L&D · Regulated Environments

Devon Merza · Instructional Designer & L&D Specialist

Training for work where “close enough” isn’t.

I design training for healthcare, research-compliance, and life-sciences settings. Built in Brightspace, Moodle, and Articulate, and honest about what it actually changes.

350+

learners since September 2025

~85%

completion rate as of April 2026

~20 min

of admin per month, down from several hours

All three figures come from one program: my department’s first LMS-based training program.

Featured work

Two projects carry the story.

Before Monthly 90-min session After Self-paced LMS course One cumulative final Per-chapter exams

Flagship · Healthcare / research compliance

Building My Department’s First LMS-Based Training Program

A bottlenecked, expert-led live session redesigned as a scenario-based, decision-focused LMS course. Welcome emails, deadline reminders, at-risk alerts, and certificates all run on Brightspace’s own automation.

350+learners~85%completion~20 minadmin/month
Brightspace Creator+ H5P Moodle

Read the case study →

Exam submitted Auto-scored Certificate Training record

Learning operations

Learning Operations Automation

Exam scoring, feedback, certificates, and pass/fail routing automated with Microsoft Forms and Power Automate, plus a records migration that moved thousands of training records in about two days instead of weeks.

100%follow-up delivered~2 daysrecords migration
Power Automate Microsoft Forms Excel

Read the case study →

Capabilities

Four things I do well.

Instructional Design

Scenario-based courses and assessments built in Articulate Rise, with working proficiency in Storyline.

LMS & Learning Operations

Course builds, enrollment workflows, tracking, and reporting in Brightspace, Moodle, and TalentLMS.

Compliance & Regulated Training

SOP-governed training, audit-readiness, and training records treated as controlled documents.

Workflow Automation

Power Automate and Power Apps for the operations around training: scoring, certificates, reminders, records.

How I work

Diagnose, align, design, improve.

Four-step process Diagnose, then align, then design, then improve, shown as four connected steps. 1 Diagnose Watch the real work first 2 Align Turn expectations into criteria 3 Design Build for decisions, not recall 4 Improve Let the data argue with me

More on how I work →

Devon Merza

A short note

I spent about nine years inside regulated research and healthcare-adjacent operations before spending the last ~3.5 designing training for them, so I build with ADDIE, evaluate with Kirkpatrick, and never forget that the learner has a job to get back to.

Currently open to roles

Looking for an instructional designer who treats training as a system?

I’m open to instructional design, L&D specialist, and learning-operations roles.

Get in touch
See my experience